Privacy Policy & Customer Data Protection


The Commercial Bank of Ethiopia (CBE) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data.

Data Collection:

We collect personal information about you only when it is necessary for our legitimate business needs, including:

Data Use:

We use your personal information for the following purposes:

Data Disclosure:

We will not disclose your personal information to any third party without your consent, except in the following situations:

Data Security:

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention:

We will retain your personal information for as long as it is necessary for the purposes described in this policy unless a longer retention period is required by law.

Your Rights:

You have the right to:

Contact Us:

If you have any questions about this Privacy Policy or our data practices, please contact us:

Training and Awareness:

All CBE employees are trained on proper methods for accessing and sharing data according to our policies. This training includes all system users, regardless of their role.

Exceptions and Policies:

Any exceptions to this policy will be managed and documented in accordance with CBE's established policies on Configuration Management, Change Management, and Control Exceptions.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.